In 2008 the FSA made it compulsory for the majority of companies under its jurisdiction to record business calls made over fixed lines. Since then we’ve helped many of our financial services clients achieve full compliance with this legislation. In November 2010 the FSA announced that it would be removing its exemption of the recording of mobile phone calls, making it compulsory for companies to record all businesses communications made via mobile devices. In addition to calls, companies would also be required to record business related emails, text and instant messages and to retain this information for a minimum of six months. In order to provide companies with adequate time to prepare and implement the highly specialised equipment necessary to comply, the FSA announced that the legislation would come into force within one year and an inception date of 14th November 2011.