While the trend of “work from anywhere” continues to grow exponentially, we also recognize a second parallel trend where organizations aren’t just expecting employees to communicate from any geographical location. They expect them to communicate from any contextual application as well.

For instance, if you are a sales rep and spend your day in Salesforce.com (SFDC), you want to be able to make customer calls right from your SFDC application. You don’t want to have to exit SFDC to make that call. You want to use the application you are in all the time to do your work. In fact, you may also want that call recorded and made available for later reference in the context of the customer or prospect you just called.

We all want communications to be convenient. We used to have separate physical devices for phone calls, email and chat, and video conferencing.

Over time, communications become consolidated into a single physical form factor, which for the most part was a smartphone or a desktop computer. 8×8 addressed both of those markets by combining video, voice, chat and contact center into a single application facilitating collaboration and communication from anywhere on almost any device.

“For years now, some of the biggest productivity killers – ranked at the very top in certain studies – is getting workers to understand how to actually use the growing wealth of communications tools at their disposal.”

Dion Hinchcliffe
Constellation Research

If you are eager to learn how we make communications convenient for Microsoft Teams, click here.

For a 48-second introduction to see convenient communications in action or watch this demo.

Your eBook will download or preview dependant on your browser settings.