As we grow in the recruitment world, we know it's important to work with other great companies that share our goal of giving customers the [...]

In today's digital age, providing an exceptional customer experience is paramount for businesses to thrive. As customers expect seamless and personalised interactions across all touchpoints, [...]

In today's digital age, businesses are thriving on the interconnected landscape of the internet. While this connectivity enhances efficiency, it also exposes companies to a [...]

In the dynamic landscape of customer service, staying ahead is non-negotiable. Here's a 4-step guide to help you determine whether it's time to upgrade [...]

We are thrilled to announce our collaboration with Kingsbridge Recruitment Insurance, a leading provider of comprehensive cyber insurance solutions. This strategic partnership aims to [...]

Your Technology Partner Round-Up for July 2023 At SynergyGroup, we are producing a monthly Hot-Topics post to keep you in the loop with what [...]

Your Technology Partner Round-Up for June 2023 At SynergyGroup, we are producing a monthly Hot-Topics post to keep you in the loop with what [...]

Your Technology Partner Round-Up for May 2023 At SynergyGroup, we are producing a monthly Hot-Topics post to keep you in the loop with [...]

As part of an ongoing series, we will be producing a monthly "Round-Up" highlighting the HOT TOPICS that we are discussing, to give you [...]

Press Releases | 25 April 2023 SynergyGroup has today announced the promotion of 2 Equity Partners across its Senior Leadership Team, effective 1 [...]

As part of an ongoing series, we will be producing a monthly "Round-Up" highlighting the HOT TOPICS that we are discussing, to give you [...]

We  love working with Elite Leaders and their members, our 'one-throat-to-choke' approach enables business owners to focus on growing their business, by providing their [...]

We've been scaling the South-East and North-West parts of the UK engaging with recruitment businesses who want to use Technology to enable growth and [...]

As part of an ongoing series, we will be producing a monthly "Round-Up" highlighting the HOT TOPICS that we are discussing, to give you [...]

As you may have heard, the current ISDN network will be switched off in 2025. This means that businesses of all sizes across the [...]

We are proud to be sponsoring the WorkWell and Elite Leaders Golf Day 2022 this September taking place at the extravagant Luton Hoo Hotel Golf [...]

In a world full of businesses and endless opportunities, finding the right IT provider can be tricky. Here are some key considerations so you [...]

There are more than 2,200 cyber-attacks per day. That equates to about one cyber-attack every 39 seconds! Cybersecurity breaches pose a huge threat to [...]

Email is a vital way to stay connected with colleagues, clients, and customers. However, it's important to remember that email can also be a [...]

As businesses continue to grow and become more dispersed, the need for unified communications as a service (UCaaS) becomes increasingly important. UCaaS allows employees [...]

Technology is ever-changing, no longer do we need to suffer through slow communications, maximum cloud storage, and never-ending buffering... At Synergy, we can offer [...]

These days running a business is stressful enough, so why not take the stress out of Technology and explore our services today? We believe [...]

Phishing is a huge threat to both individuals and companies, and it is currently growing more widespread every year. We are sharing our Top [...]

Did you know? 88% of UK IT professionals have adopted, or plan to adopt, industry-specific cloud platforms to speed up their digital transformation plans. [...]

We are very proud to announce that we at SynergyGroup have been shortlisted for the UK Modern Workplace Partner of the Year Award in [...]

Regardless of your industry, effective business communication is an important element that every company needs. This involves not only getting information flowing within the organisation [...]

The world has gone crazy for the cloud in the last couple of years. A certain pandemic has played a big part in that, [...]

We are delighted to announce that we've been shortlisted as UK Modern Workplace Partner of the Year at the Vuzion Cloud Awards 2022. The [...]

Is your business considering any of the following topics? - Rapid business growth  - Expansion into foreign markets/new territories - Relocating offices  - Managed [...]

Supercharge your Teams experience without superhuman effort! Microsoft Teams is one of the fastest growing collaboration applications globally, and it’s been key in supporting [...]

Experience Communications as a service (XCaaS) Ensure your team has the best tech tools to enable the best possible service for your clients. As [...]

Can your business navigate the challenges of 2022 and still find time to grow? The past 2 years saw global shifts in the technical [...]

There’s a Synergy between knowledge and better business performance. 2022’s Technical Landscape, 8x8 Experience Communications as a Service (XCaaS), integrating Teams. There can be [...]

Are you using UCaaS (Unified Communications as a Service) in your business?Or thinking of migrating to UCaaS in the future?More and more businesses today are [...]

Is your business considering any of the following topics? - Expansion into foreign markets - Rapid business growth - Managed journey from on-premise to [...]

There’s a Synergy between knowledge and better business performance Teams Integration, Technical landscapes, and the latest cloud-based solution XCaaS. Sometimes it’s hard to keep [...]

Bringing employee and customer experience together. As the number of communication channels grows and hybrid workplaces become the norm, it’s imperative that both employee [...]

Each organisation has its own transformation business objectives. Where we see cloud platforms helping customers the most is with speed and scale. Combining cloud-based [...]

The pandemic has taken its toll on some business owners, both financially and mentally, and given many the chance to rethink and redress their [...]

You can accelerate user adoption with true embedded voice services, inside #MicrosoftTeams, with 8x8. Explore all the benefits in our quick guide... [...]

98 per cent of UK businesses are using at least one team collaboration tool - is that even higher than you'd expect? #MicrosoftTeams is [...]

Read about the cost-effective alternative to Microsoft Teams calling plans right here... PS. It's not slow or clunky, and there are no 3rd party [...]

In the same survey of 500 IT decision makers in the UK and US, 93% said their organisation’s CRM systems should be part of [...]

As IT leaders consider how they can get more value from their Teams investments in 2021, here's a key survey finding! 80% of IT [...]

During the first lockdown many of our clients were struggling - and SynergyGroup took the proactive stance to support People Over Profit, offering financial [...]

A cloud communications migration: could your in-house IT staff deliver this? It would be no mean feat for them to plan, execute and optimise [...]

The Telegraph reported yesterday that KPMG told its 16,000 UK staff that they can take a morning or afternoon off, any day of the [...]

CX trends: Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging. [...]

Tip from our CEO: "For me, still one of the best pieces of tech SynergyGroup has to offer is 8x8's full native voice integration [...]

We're helping businesses transition to high-speed fibre services, now that ISDN phones are becoming obsolete. With our access to cutting-edge UCaaS phone systems, the [...]

This Microsoft data gives a snapshot of customer service channels used and shows the continued dominance of Telephone/Voice calls.

A PWC survey found that 86% of consumers are willing to spend more to have a great customer experience. Does your business have the [...]

IT asset management firm Snow Software ran a poll of 250 global IT leaders about how the onset of the pandemic had affected their [...]

SynergyGroup took the proactive stance to support People Over Profit, offering financial and operational support to every single one of our clients. We continue [...]

Often saved for Fridays and seen as a bit of a skive! That was Working From Home in the pre-covid world. Our CEO has [...]

Want to empower your Microsoft Teams environment? And use Teams as your sole collaboration interface? 8x8 Voice for #MicrosoftTeams provides enterprise-grade phone system functionality [...]

SynergyGroup has successfully acquired a number of small #Telephony and IT businesses, or bases of clients, from all over the UK over the last [...]

We'll be attending the launch of the 8x8 '2021 State of the Contact Center' report this Thursday, and promise to report back to you [...]

Having spoken to a number of business leaders over the last few months, I have found it extremely interesting how businesses are going to [...]

The level of native integration that SynergyGroup can offer existing Salesforce, Microsoft Teams contact center users continues to expand with 8x8 Contact Center recently [...]

Here's why one business, Optiv, chose 8x8 as a cloud-based voice, video, messaging, and contact centre solution: “We selected 8x8 because they have a [...]

Are your colleagues tired of seeing your bookshelf of John Grisham novels behind you in on Teams video calls? Surprise and delight them with [...]

I saw an interesting, thought-provoking, Tech piece in the Telegraph this week: ‘How HR departments impose tech tyranny in the woke workplace’. Emotional monitoring [...]

Salesforce user? We can help you leverage your existing #Salesforce investment by enabling 8x8’s powerful communications suite to effortlessly connect with your customers - [...]

Our job is to help you give your customers a great service. We'll advise on the best technology for you to achieve that, even [...]

The most productive online meetings - are you making them the most efficient they can be? Here are 5 quick tips! 1: Limit the [...]

Should our SynergyGroup team be helping to protect your business from cyber threats? Decentralised workforces are causing cyber security concerns. Ask us to make [...]

Businesses need to know about this important technological change starting now and completing in less than four years. In 2025, BT will permanently switch [...]

Connecting with colleagues via video allows you to see facial expressions, hand movements, and even get a feel for what life is like in [...]

If you found moving yourself and your teams to remote work challenging, we understand! To finesse the next phase of remote working, download our [...]

Patrick Wallmoberg, Digital Workplace Director at Volvo Group gives the lowdown in this Microsoft Customer Story: "Because the tools are so user friendly, employees [...]

If you have a Telephony or IT business and would be interested in a free, no obligation, valuation, or have some client contracts you [...]

Need ideas to bring some fun into your team culture? Here are light-hearted employee activities from our ebook 'Best Practices for Connecting a Remote [...]

According to a recent @Gartner CFO survey, 74% of companies plan to permanently shift to more remote work post COVID-19 and 80% of Customer [...]

Are you aware of the potential of Microsoft Teams beyond video conferencing? The SynergyGroup team are helping businesses make the most of outstanding technology, [...]

In 2020, we learned that remote work is no longer a nice-to-have perk – it is an operational pillar that enables employees to: - [...]

Want to build remote work into your operations, to get the full-scale benefits? Download the free ebook we've made available to you here... This [...]

Each action you take as a business can reassure customers. Your clients depend on you for leadership. More tips in this 8x8 blog... [...]

Over the last 15 years, SynergyGroup has successfully acquired a number of small Telephony and IT businesses, or bases of clients, from all over [...]

During the current situation we're proud to offer our clients advice and support to ensure they can continue their business... from anywhere. [...]

The latest workplace tools allow businesses – including ours! – to attract talent from all over the UK. Being open to candidates from throughout [...]

With many businesses now working remotely, there is no doubt that Working From Anywhere is here to stay.We can help you ensure that you are [...]

We are looking for sales entrepreneurs who have either run their own business or have that entrepreneurial spirit and drive to partner with SynergyGroup [...]

Although virtually meeting more might appear to offer better collaboration for businesses, too many online meetings can lead to stress, procrastination and burning out. [...]

‘Teams will be as big as the Internet’ – quite a bold statement this week from Satya Nadella, Microsoft's CEO! He said in an [...]

8x8 is currently one of the only vendors that provides both ease of use in a voice solution, combined with ease of deployment and [...]

We're delighted to welcome another new member to the SynergyGroup Team. Kayle Borchard joins us as a Senior Cloud Engineer via South Africa and [...]

To start working with a new technology supplier or consultant for your business requires trust. Take a look who we work with, and what [...]

Can you tell we're feeling festive? 🤣 Today, we're not extolling the virtues of a technological solution, we're all about Christmas Dinner! For us, [...]

The move towards all-IP is gathering pace. From 1st December 2020, PSTN and ISDN lines became unavailable in many locations. But SynergyGroup is in [...]

Looking back to what we've achieved this year - here was some fantastic feedback from our client!

The world’s largest technology leadership survey found that COVID-19 forced one of the biggest surges in technology investment in history. The 2020 Harvey Nash [...]

To be a little blunt, if Microsoft had a great solution for voice calls, 8x8 wouldn’t have bothered building the 8×8 Voice for MS [...]

Deloitte identified seven 'digital pivots' in their research which propel an organisation's progress toward digital maturity: 1. Flexible, secure infrastructure 2. Data mastery 3. [...]

Microsoft Teams alone has 75 MILLION active daily users! And those users don’t just need to communicate with other Teams users. Sometimes they have [...]

Can you have your cake and eat it? Yes you can! The bottom line is that when adding voice to a Microsoft Teams environment, [...]

We're here to help you and your business stay safe online. Since the COVID-19 pandemic began, related cyber-attacks have come forth and multiplied. Almost [...]

54% of remote employees say this is their biggest challenge. But when organisations successfully build collaboration strategies and systems to enable communication among employees, [...]

Companies don't need to settle for app switching to bring people and apps together. We can help you supercharge MS Teams and other apps [...]

Hybrid working is here to stay...is your business ready?We can help you ensure that you are giving your staff all of the tools they need [...]

Are you Keeping it Safe and Secure When Working from Home? One of the most important things to be conscious of when working from [...]

Forgive us for not overlaying a British accent on this video! But it's a great short intro to 8x8 Voice for Microsoft Teams: an [...]

For Microsoft Teams users who need voice communications, it’s time to banish the burden of switching between Teams and external communications apps. To help [...]

When considering adding Voice to Teams, to accept and make phone calls directly from the interface, you might ask yourself: What kind of #telephony [...]

More tools = more confusion SynergyGroup is here to make your communications and technology more convenient. We recommend #8x8 for Microsoft #Teams as it [...]

The appetite for cloud technology is growing - want to partner with us to help clients access it? We are looking for sales entrepreneurs [...]

We had some interesting enquiries from small Telephony and IT business owners last month, when we put the word out that we're open to [...]

A UCaaS service such as 8x8 is a superior solution. The transition to high-speed fibre services means that businesses can access cutting-edge UCaaS phone [...]

You'll want to know the cost when integrating with Microsoft Teams, so: The total cost of ownership using 8x8’s cloud communications service is demonstrably [...]

That's because we work across all these services for our clients...Voice & DataIT Managed ServicesCloud SolutionsCyber SecurityMobile TelecommunicationsStrategic InvestmentService ProcurementContractural Decisions 

In today’s environment, enabling remote working is essential for any business. SynergyGroup is the ideal partner to set up the most effective remote working [...]

8x8's communications platform spans the globe providing PSTN coverage in 38 countries, calling plans including up to 47 countries and toll free and DID [...]

The latest workplace tools allow businesses - including ours! - to attract talent from further afield in the UK. Do you have contacts who [...]

Keeping Microsoft Teams at the centre of your employees' user experience gives them a consistent experience they are accustomed to when making calls. We're [...]

UCaaS stands for Unified Communications as a Service and it manages communications within a single platform. It brings together many different forms of communication [...]

We're your technology partner. At Synergy Group, we help your executive teams work more effectively together, and enable your activities and hard work to [...]

Low customer service levels in April 2020 were possibly acceptable to your clientele! Not so now. Ensure your inbound enquiries are handled promptly and [...]

How will you organise the technology to keep everyone's work efficient, now that it's all change again and government guidelines encourage us to work [...]

The interest from our clients in adding 8x8 to their Microsoft Teams setup is strong and here's why! Your personnel will be able to [...]

Ransomeware - 71% of attacks are on small businesses Phishing - Accounts for 90% of Data Breaches, up 65% in 2019 Talk to Synergy [...]

Does your business plan to support flexible WFH or even embrace a fully distributed workforce moving forward? Is your business ready for any potential [...]

The events of the last six months have taken their toll on many business owners, both financially and mentally, and given many the chance [...]

Here's a really useful article by 8x8 UK to help you evaluate the kind of telephony service you need for your business: As you [...]

Some businesses know full well that their IT systems aren't quite robust enough for the job. But managers fear how disruptive it would be [...]

To accept and make phone calls directly from Microsoft Teams would be highly useful, right? We can enable it. Just ask Synergy Group to [...]

We have worked with Synergy Plus from the outset, we have found them to be very professional and quick to fix any issues. Mike [...]

Thank you to our client James Gray Recruitment Ltd for these kind words - we're happy to help! We're glad our assistance has been [...]

Thank you Atlantic Capital Markets for the great review! #clientreview #testimonial #happyclients #telecommunication #cybersecutiry

If you’re looking for a seamless migration to the cloud, advanced enterprise-grade security and a host of productivity tools, Microsoft 365 is a solution [...]

The COVID-19 lockdown has forced a shift in habit for millions of businesses, accelerating them into a flexible working era that, prior to the [...]

Did you know that if you use keyboard shortcuts, you can save hundreds of mouse clicks and movements each day? Check out this document [...]

Returning to the office probably feels great for many temporary home workers who believe that their office desk set-up can’t be replicated. Getting back [...]

Some kind words from one of the many clients who needed to switch over to remote working during the pandemic. Thank you again for [...]

We loved working on this project with the Foundry Office Space. Thank you for your appreciation! #clienttestimonials #telecommunication #telecoms #telephony

Last month our CEO, Leon, joined Honeycomb Business's panelist of experts for the 'Rethink your Business' webinar. The webinar covered a variety of topics [...]

Returning to the office probably feels great for many temporary home workers who believe that their office desk set-up can’t be replicated. Getting back [...]

With COVID-19 having such an impact on people’s careers, many have used it as a time to reflect on what is important to them, [...]

Every penny counts so why waste money on your telephone bills and furlough staff’s emails? It only ever seems that people look at their [...]

Why now is the time to carry out important migrations to the cloud! Have you used the extra time you’ve had at your disposal, [...]

Does your business plan to support flexible WFH or even embrace a fully distributed workforce moving forward? Is your business ready for any potential [...]

Did you miss our webinar with Honeycomb Business? Not to worry, we'll be sharing some of the nuggets of wisdom that our CEO, Leon [...]

Ever since the world went into lock down, businesses and employees stuck at home have been relying on internet-based video calling platforms. Does the [...]

Openreach is on track and continuing to upgrade their network to make sure everyone working from home has brilliant broadband. We're excited about their [...]

Having been in Telephony for over 30 years and seen a few game changers over the years, this, in our opinion, is definitely one! [...]

As another week of lockdown draws to a close, the ONS figures released earlier today remind us just how much damage was done to [...]

Since the COVID-19 pandemic began, related cyber-attacks have come forth and multiplied. Almost every industry has been affected, but non-profit, manufacturing and retail have [...]

The COVID-19 lockdown has forced a hift in habit for millions of businesses, accelerating them into a flexible working era that, prior to the [...]

Is it time to review your Business Continuity / Disaster Recovery planning? Whilst a lot of companies have Disaster Recover/Business Continuity plans that support [...]

Microsoft Teams is a fantastic tool which provides unrivalled collaboration abilities. Microsoft Teams enables every business to perform as a modern workplace and for [...]

As the lockdown extends it is time to think about setting up something a bit more permanent for your telecoms – removing diverts and stopping the team [...]

The past month has been a rollercoaster of change in light of the COVID-19 pandemic. One of the most prominent transitions is that of [...]

SynergyGroup have today received access to free Microsoft E-1 365 licenses and have taken the decision to apply these free licenses to all furloughed [...]

Are you Keeping it Safe and Secure When Working from Home? One of the most important things to be conscious of when working from [...]

Below we discuss from of the common frustrations when working from home. We can't extend your house to give you an office space, force [...]

With so many people now working-from-home we are well placed to identify and troubleshoot issues. Have a look at our top tip for ensuring [...]

With the number of COVID-19 cases rising daily, Sky News has advised: "You may find yourself regularly working from home over the coming weeks [...]

Microsoft Office 365 is a cloud-based service that combines the familiar Office desktop suite with Microsoft’s next-generation communications and collaboration software to help organisations [...]

Be future-ready with SIP Trunking from the UK's leading provider, supported by award-winning SynergyGroup. What is SIP Trunking? SIP trunking is a type of [...]

Known as the “hub for teamwork” in Office 365, Teams is now the recommended upgrade from Skype for businesses. Combining chat, calling and video [...]

Keeping Your Data Safe In simple form, backup is the copying of data (systems, applications and user-created content) to a second location, which can [...]

Longstanding client, YouView TV, have recently re-signed for a new long term agreement retaining SynergyGroup as their primary provider of resilient Internet and Hosted [...]

With 2020 fast approaching and the SynergyGroup team taking a well-earned break, we are delighted with 2019’s results. SynergyGroup delivered more projects, across multiple [...]

SynergyGroup are delighted to welcome Glasgow based James Gray Recruitment Ltd as a client; continuing our strong understanding of the staffing sector with the [...]

2018 has seen SynergyGroup break all sales targets and records - it’s been our best year yet! SynergyGroup’s IT and UC divisions, SynergyTech and [...]

SynergyGroup’s UC division, SynergyPlus, are proud to support X4 Group’s continued growth with the novation Hosted IP services to a new global 8x8 UC [...]

SynergyGroup’s Voice & Data division, SynergyPlus, are delighted that long standing client, Parkinson’s, have instructed us to manage the virtualisation of their legacy phone [...]

SynergyGroup are delighted to welcome Claremont Consulting Ltd as a client; continuing our strong understanding of the staffing sector with the addition of another [...]

SynergyGroup are delighted to welcome Black Swan Group as a client; continuing our strong understanding of the staffing sector with another recruitment client. Black [...]

Longstanding client YouView’s annual challenge was again proudly sponsored by SynergyGroup. The team from YouView completed the challenge in a highly respectable 26th and [...]

Following the sale of Express Newspapers to Reach plc, SynergyGroup are proud to have been awarded a long-term agreement to provide Northern & Shell [...]

SynergyGroup are delighted to welcome Source. as a client; continuing our strong understanding of the staffing marketplace with another recruitment client. Source. will benefit [...]

SynergyGroup are delighted to welcome Lennon Wright Associates as a client. They have taken advantage of our fantastic IT MSP offer and have signed [...]

SynergyGroup are delighted to welcome Arguile Search as a client. They have taken advantage of our fantastic IT MSP discounted offer and have signed [...]

SynergyGroup are delighted to welcome two exciting new additions to our ever-growing team. Dhiresh and Pedro bring a wealth of experience in Cyber Security [...]

SynergyGroup’s mobile division continues its excellent start to Q2 with another large deployment of data SIMs to enable the roll out of the company’s [...]

SynergyGroup are proud to be supporting another key organisation within the charity sector, on this occasion deploying an agile mobility solution to enable the [...]

SynergyGroup are delighted to welcome Premier Group Recruitment as a client – taking advantage of a bespoke outsourced technical helpdesk, relationship management, solution, for [...]

Following the recent acquisition of Express Newspapers, from Northern & Shell, SynergyGroup are proud to confirm that Trinity Mirror plc have re-signed long-term agreements [...]

SynergyGroup are delighted to welcome Big Blue Executive Search as a client. They have taken advantage of our fantastic IT MSP discounted offer and [...]

SynergyGroup presented at two different events last week showcasing our array of products and services.We would like to extend our thanks to Bryden Johnson for [...]

SynergyGroup are pleased to confirm the signing of a strategic agreement with global UCaaS provider – 8x8. Leon Penny, CEO of SynergyGroup commented: “The [...]

Meet The Experts 2018 "Security and Privacy in Digital Transformation" Covering GDPR (Privacy & Security), Mobile Device Management, DaaS and Cyber Security. Date: Thursday, [...]

With IT security being an integral part of the new GDPR regulations. SynergyGroup are able to offer a comprehensive IT security audit. Our experts [...]

SynergyGroup’s guide to the GDPR explains the key legislation changes, what impact it will have on your business and shows how to achieve GDPR Privacy [...]

SynergyGroup are delighted to welcome Tomorrow London as a client. They have signed an IT MSP with SynergyTech.

SynergyGroup are delighted to welcome Locke-McCloud, Dartmouth Partners and CG Consultants as clients – having been selected as their new IT Support partner. We [...]

  The General Data Protection Regulation (GDPR) mandates that organisations maintain a structured and evidence-based approach to how they are processing personal data. SynergyGroup [...]

SynergyGroup are delighted to welcome The Sir Jules Thorn Charitable Trust as a client. They have signed an IT MSP with SynergyTech. [...]

SynergyTech are delighted with the fantastic response they have received from businesses regarding their IT infrastructure Audits.With Audit’s booked in across the UK in the [...]

SynergyGroup are delighted to welcome Holtby Turner as a client. They have signed an IT MSP with SynergyTech.

We are delighted to reveal our latest case study showcasing the work we have been doing with Noah’s Ark Children’s Hospice. Thank you to [...]

SynergyTech help support your organisation’s IT and Security requirements. We offer a menu of four managed service solutions; designed to suit you; your scale, complexity, [...]

The typical support lifecycle of any Microsoft product is 10 years and on 10 October 2017, Office 2007 will reach End of Life. What [...]

SynergyGroup are delighted to welcome Claret Recruitment as a client. They have taken advantage of our fantastic IT MSP discounted offer and have signed [...]

SynergyGroup are delighted to welcome Tepilo as a client who have recently signed up for our Voice & Data services with SynergyPlus.   [...]

SynergyGroup are delighted to welcome Roskel Contracts Limited as a client who have recently signed an IT MSP with SynergyTech.   [...]

Cloud PBX from SynergyPlus gives you one efficient system for voice calls, instant messaging, email and video conferencing. It integrates perfectly with Office 365 [...]